End-user Desktop/Laptop/PDA Support

Remote Control Automated Scripting Detect Unauthorized Applications Shutdown of Workstations Cleanup of Temporary Files

724 Data provides help desk support to end users including workstations, printers, peripherals, and Microsoft applications. Support is also provided for PDA connectivity to ensure that you can access your information anytime and anywhere.

Our remote control capability allows our support staff to "take over" an end-user's system so that problems are quickly resolved without leading the user through a series of difficult to understand instructions. Remote control offers secure and lightning fast connections to any workstation residing within your site with no requirement for open inbound ports.

724 Data’s desktop support services allow end users to remain productive by providing break/fix, troubleshooting, maintenance, and management services. Our help desk personnel, experts in communications, customer service, and technology, provide a single point of contact for user support.