Reduced Downtime
A boutique wine distributor needed a professional services firm to ensure its server remained up and running. Before partnering with 724 Data, the client placed a service call to a freelance engineer whenever technical issues arose. However, the service call approach was too reactive and did not provide the reliability the client required. When server outages occurred during business hours, the sales team was unable to check inventory or place orders.

Improved Support and Responsiveness
724 Data provides proactive management and 24 x 7 remote monitoring. Our services prevent downtime by identifying potential problems before they impact the network. Monthly reporting provides insight into performance, systems status and trends that help predict problems before they occur. Should a problem occur, 724 Data is automatically alerted and provides immediate remote or onsite support.